Terms and conditions VIP-Celebrities-Governess:

Enrolment and payment terms and conditions.

 A parent/guardian of a pupil can enroll his/her child for the services of VIP-Celebrities-Governess/TopClassTutors(VIP) via the enrolment form on www.VIP-Celebrities-Governess.us. The receipt date at VIP applies as the start date of the contract year. The invoice sent by email must be paid before the due date. You can transfer the total amount to the account of the Foundation, indicating the name of the student and invoice number. Late payments receive a 10% surcharge of the amount charged.

The fees for tutoring must be credited to the account of the Foundation by the date specified on the invoice. If after the first reminder the fee has not been paid, the lessons will be suspended until the financial obligations are met. The student will not be admitted to any classes. There will be no replacement days offered. The payment obligation shall continue to exist and must be met.

 

Placement

Placement on the VIP Services takes place in order of payment.

Reservation
 

VIP reserves the right to make changes to the time table, location or to the products and educational services and prices described in it at any time and without any notice. The modified rates are then listed on the website. Refunds are not given. VIP reserves the right to modify and/or discontinue (temporarily or permanently) the products and services from time to time, for any reason, and without notice, including the right to terminate any of the products and services. In any such case VIP shall not be held liable for any such modification, discontinuance or termination.


Disclaimer

Liability

No insurance will be arranged for the students by VIP International Foundation. Parents need to arrange this themselves. The Foundation and its employees accept no liability for injury to the pupil due to accidents or any loss of damage of personal belongings.

The parents/guardians of a pupil, who inflicts damage to the furniture, textbooks or other property of TopClassTutors Foundation, will be liable for the costs.
TopClassTutors, without being liable in any manner whatsoever, reserves the right to exclude a person from any service applied for, if in the opinion of the school, through his /her behaviour the person endangers the health and safety or impairs the comfort of other persons or brings into disrepute the name of the Foundation by his/her acts or omissions.

School year abroad 

TopClassTutors International Foundation doesn't issue any diplomas or certificates for the tutoring/support. The student can request the obtained certificates/diploma at the partner school/university/college or other educational establishments. The student may request the certificates/diploma at the partner school/university or other establishment thru the administration of TopClassTutors at a processing fee of euro 100, excluding the cost of the certificates/transcripts itself at the other school/university and delivery. As the other establishments are external entities TopClassTutors can not and will not accept any liability for the issuing, contents and delivery of the transcript/certificates/diploma. 

Study materials.

Study materials or any educational materials will be selected by the teachers or educational specialists of VIP/TopClassTutors: e.g. reading books, texts books, computers or any educational or music or other supportive materials. These items must be purchased by the parent/guardian. The invoice for the materials must be paid prior to the commencement of the first lesson or the deadline stated in the invoice.

Disputes

In the unlikely event of a dispute between you and VIP, the Board of the Foundation will consult with you during a period of two months. If no solution arises in this period the directors will take a binding decision within three months, unless you present this dispute within a week after the consultation has ended to a competent court.

 

Responses/reference/reviews

VIP reserves the right to post photos, videos and written experiences of the children , made during school time on its Web sites to post or to use for promotional activities.
Every year the reactions of parents and students are used to further improve the layout and content of the lessons. We are interested in the reactions of pupils and their parents. Please contact us with any questions or comments.


Communication

All communication between administration and parents takes place in a written way per email or post.


Contact:
VIP Celebrities Governess Services
Email:  info@vip-celebrities-governess.com

 
Withdrawal and refund

Withdrawal after placement at our services VIP must be informed in written form signed by parents/guardian per email info@vip-celebrities-governess.com (scanned) or per post. At withdrawal no refund of the paid tuition will take place and all remaining installments must be settled on the date of withdrawal by the guarantor. No replacement services will be offered.

Tuition fee:

 

    The enrolment will only be processed when the full payment, including enrolment fee, for a package/term has been received by the administration.

    The tuition fee is due before or on the expiry date mentioned on the invoice.  
Student name and invoice number are required.

    The tuition fee for a new package/term is due at least two weeks prior to the end of the previous package/term. Late payment will result in an additional 10% administration fee.

   
This contract is valid for the school year mentioned at the top of the enrolment form.

             
VIP/TopClassTutors operates 365 days per year. If no tutoring is required during school holidays, please inform VIP/TopClassTutors administration 4 weeks in advance by email to reschedule these sessions before the holiday, else these sessions will be subtracted from the package. If enrolled less than 4 weeks prior to a holiday, please notify the administration within 3 working days after enrolling.

        
The definitive frequency and time setting will be arranged by email or post prior the first lesson or during the first week of lessons in accordance with the availability of the teachers, 7 days per week. These hours are definitive scheduled hours till the end of the contract. The number of hours may be (temporarily or permanently) increased, but not decreased.

The lessons at home can be taught only if a separate study room, without walking people, children, noises, domestic animals and interruptions, is available.

Students with impairments/disabilities: a 30% surcharge is added to the hourly rates for students with impairments/disabilities; mental, learning or physical(e.g. hearing of visually impaired).

Notice, in writing:  no restitution.

Test:
During the first and last lesson of the year a subject test will be conducted at a VIP/TopClassTutors location in order to evaluate the level or progress of the student.